On July 8th, 2023, Bangladesh Skill Development Institute (BSDI) and Chattogram’s renowned Epic Properties Ltd. joined forces for a special training program, empowering 60 participants from diverse departments. Led by Mr. K M Hassan Ripon, the Executive Director of BSDI and a celebrated corporate trainer, the day focused on equipping individuals with the essential tools to excel in three crucial areas:
- Professional Strategic Negotiation Skills: Participants honed their ability to navigate negotiations with confidence and finesse, striking win-win deals while safeguarding their interests.
- Effective Interpersonal/Influencing Skills: The program equipped participants with the tools to build authentic relationships and effectively communicate their ideas, driving positive influence and collaboration.
- Customer Service Management: Participants learned techniques to exceed customer expectations, foster loyalty, and build brand advocacy, solidifying Epic Properties’ commitment to exceptional service.
The training program received positive feedback from the participants, who appreciated the practical and engaging approach adopted by Mr. Ripon. The collaboration between BSDI and Epic Properties demonstrates the growing commitment to skill development within the Bangladeshi corporate landscape. By equipping professionals with crucial skills, such training initiatives pave the way for enhanced productivity, improved communication, and ultimately, organizational success.
This collaboration between BSDI and Epic Properties marks a significant step towards empowering professionals in Chattogram with the skills needed to thrive in today’s competitive environment. The program’s focus on critical soft skills ensures not only individual growth but also a more impactful and customer-centric organizational culture for Epic Properties.
This successful collaboration serves as an inspiration for other businesses and training institutes to join hands, creating a vibrant ecosystem of skill development that empowers individuals and propels Bangladesh towards a future of prosperity.